Privacy Policy

Who we are

Howzat Cleaning Experts provides commercial and specialised cleaning services in Melbourne, Victoria. This policy explains how we handle personal information in line with the Australian Privacy Principles.

What we collect

When you request a quote or contact us, we collect the details you provide: your name, email address, phone number, suburb, and information about the property and the service you need.

Our website may also collect basic analytics data such as pages visited and device type. This information does not identify you personally.

How we use it

We use your information to respond to your enquiry, prepare quotes, deliver our services and keep in touch about your booking. We do not sell your personal information.

We share information only with service providers who help us operate for example, our email delivery provider and only as needed to provide the service.

Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Some of our service providers may store data outside Australia.

Access and correction

You can ask to see the personal information we hold about you, or ask us to correct or delete it, by contacting us through the contact page. If you have a concern about how we've handled your information, please get in touch so we can resolve it. You may also contact the Office of the Australian Information Commissioner.